Delta Air Lines, Inc. • Atlanta, GA 30309
Job #2686275249
Flight Operations, Instructional Designer
United States, Georgia, Atlanta
Flight Ops
23-Apr-2024
Ref #: 24618
How you'll help us Keep Climbing (overview & key responsibilities)
The Instructional Designer II position is an individual contributor joining an established and
nurturing learning team responsible for managing pilot learning requests that start at
concept proposal and follow through to completion using sound Instructional System Design
(ISD) processes. Close coordination with the training compliance team ensures that
government and corporate requirements are met. This role is responsible for adhering to the
group's schedule for the complete content development lifecycle using predictable,
repeatable processes. This position contributes to production standards for all digital
content.
The Instructional Designer II is involved in a multitude of e-learning interventions for pilot
learning and development. A rapid understanding of developer tools, digital asset
management, content distribution methods, and electronic testing systems will be required.
Working with multiple IT portfolios, this position will also assist in ensuring that content related technologies are seamlessly integrated with the system of record, end-user mobile
devices, Internet/Intranet, Knowledge Management, and IT technical support systems.
These responsibilities require up-to-date knowledge of training technology and interactive
learning tools, processes, and best practices.
The scope of e-learning content includes, and is not limited to:
Quarterly e-learning releases.
Aircraft systems e-learning programs.
A test bank of over 8,000 questions and supporting graphics.
FAA, TSA, and corporate compliance training subjects.
Successful development and design of training content and technology requires close
collaboration with divisional stakeholders such as Flight Standards, Aircrew Records, Quality
Assurance & Compliance, Training Planning, and the Digital & Ops Info teams. Coordination with corporate IT, Supply Chain Management, Finance, Safety, Security, Compliance, Legal,
Communications, and operational business units is essential to delivering accurate eLearning effectively and efficiently. External interactions can also include vendors, contractors, auditors, labor organizations, and regulators.
Summary of Responsibilities (not comprehensive of all tasks):
Responsible for the development of highly engaging and interactive learning solutions using industry standard eLearning software.
Apply advanced adult learning theories into practical, application-based learning design and development with the ability to convert strategies to effective and engaging learning experiences.
Possess the ability to work in a team environment to design, develop and build blended learning experiences.
Acquire and apply new technology skills to instructional design practice.
Partner and collaborate with other learning professionals and business partners in delivering a consistent learning experience.
Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading pro?t sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
designer, or e-learning program manager
Experience working in an agile (SAM) and waterfall (ADDIE) design environment
Design learning that reflects an understanding of the diversity of learners, including
the demonstrated understanding of cultural differences that may apply
instructional design assessment strategies
Excellent verbal communication skills, including writing and editing
Practical knowledge of learning development tools such as Captivate, Articulate
Storyline, Lectora, or LCMS
Practical experience using Instructional Systems Design (ISD) methodologies
Able to handle day-to-day work challenges confidently, demonstrating flexibility,
strong collaboration skills, and change management
Intermediate or Advanced skills with Microsoft Outlook, Word, PowerPoint, and Excel
Ability to balance multiple priorities and tasks simultaneously in a fast-paced
environment with minimal supervision
Experience developing technology-based training or performance solutions
Practical experience developing content for technical training subjects
Ability to work both in a team environment and independently to meet project
schedules
Embraces diverse people, thinking and styles
Consistently makes safety and security, of self and others, the priority
Experience with compliance training
Graphic design and visual communication skills
Understanding of Learning Management Systems (LMS), Content Management
Systems (CMS), and Learning Content Management Systems (LCMS)
Practical knowledge of technologies and standards such as HTML5, JavaScript, CSS,
XML, and SCORM
technologies
Experience with Smartsheet, MS Visio, MS Project, and Adobe Acrobat
(If transferring internally) Must be performing satisfactorily in present position.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
Consistently prioritizes safety and security of self, others, and personal data.
What will give you a competitive edge (preferred qualifications)
Experience designing, developing and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations and immersive
scenarios requiring multiple branching elements
Undergraduate or graduate degree in Digital Multimedia Production, Adult Learning, Training Technology, Workplace Learning/Performance, or equivalent work experience
Industry Professional Certifications such as: Adobe Certified Expert (ACE), SAP - Certified Application Associate/Professional (SuccessFactors), Association of Talent Development (ATD), Certified Professional in Learning Development (CPLP)/Certified Professional in Talent Development (CPTD), Project Management Institute (PMI), Project Management Professional (PMP)
Strong project management background
Experience creating aviation-related content
Technical writing and/or corporate communications experience
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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