Senior Learning Designer - AQP
United States, Georgia, Atlanta
Ref #: 3218
How you'll help us Keep Climbing (overview & key responsibilities)
The Senior Learning Designer (SLD) position plays a key role in the design and development of airline pilot training programs. This is accomplished using Instructional System Design, Continuous Improvement, Change Management, and Evaluation processes. The position is responsible for producing analysis reports, design documents, curriculum outlines, implementation plans, instructor courseware, and regulatory documentation.
Employing expert understanding of complex technical training programs, a Senior Learning Designer works with a wide range of stakeholders at all leadership levels to ensure that pilot training programs are effective, efficient, compliant, and aligned with corporate safety and operational objectives. Responsibilities include elements of all phases of the ADDIE process.
Operating in a highly regulated environment, the SLD routinely supports internal and external audits, continuous improvement initiatives, formal research projects, incident investigations, and validations to ensure alignment of courseware with approved curricula.
Successful SLDs maintain expert working knowledge of aviation regulations, related guidance material, corporate requirements, state, and local laws governing Delta's pilot training programs. This role will analyze multiple sources of data to determine training program effectiveness and efficiency and summarize results in formal reports. With larger projects, SLDs create comprehensive design documents, development plans, implementation plans, and evaluation plans.
Administrative responsibilities include maintaining formal documentation of government and corporate programs, an electronic Program Audit Data Base (PADB), and a training recording/certification system.
Content creation responsibilities include design and development of instructor guides, syllabi, and Learning Objectives Documents.
SLDs serve as subject matter experts on adult learning theory, instructional methods, compliance requirements, and change management processes. This position mentors Learning Designer Is and IIs while filling in for the group manager as required. Innovation is part of the role as SLDs regularly contribute to the development of new training concepts, techniques, and standards by using Instructional Systems Design (ISD) methodologies.
SLDs investigate and resolve complex problems requiring organizational, procedural, or policy decisions.
Occasional travel required (less than 10%).
Practices safety conscious behaviors in all operational processes and procedures.
What you need to succeed (minimum qualifications)
Bachelor's degree in education, instructional systems design, aviation, or equivalent work experience required.
Practical experience using instructional systems design (ISD) methodologies required. Association of Talent Development (ATD) Certified Professional in Learning Development (CPLP)/Certified Professional in Talent Development (CPTD) , International Society of Performance Improvement (ISPI) Certified Performance Technologist (CPT), Project Management Institute (PMI) Project Management Professional (PMP), and American Society for Quality (ASQ) Certified Quality Auditor (CQA), Certified Quality Improvement Associate (CQIA), Certified Quality Process Analyst (CQPA) certification strongly preferred.
Commercial/Airline Transport Pilot, Flight Engineer, Certified Ground/Flight Instructor certificates or military equivalents strongly preferred.
Minimum of five years of training-related work experience required. Minimum of two years of project management experience required. Practical experience working with technical training subjects required. Experience with compliance training required.
Experience designing, developing, or teaching aviation-related subjects strongly preferred. Advanced knowledge of Federal Aviation Regulations (FARs) and associated guidance preferred. Familiarity with the FAA Advanced Qualification Program (AQP) preferred. Experience with training program and compliance auditing preferred.
Must be able to communicate effectively with personnel at all levels (written and verbal) both internally (Delta) and externally (federal regulators, auditors, and other carriers).
Must have the ability to balance multiple priorities and tasks simultaneously in a fast-paced environment with minimal supervision. Must have the ability to work both in a team environment and independently to meet project schedules. Intermediate or Advanced skills with Microsoft Outlook, Word and Excel required. Advanced skill in Adobe Acrobat/FrameMaker or similar publication authoring platform strongly preferred. Experience with content management systems (CMS) preferred. Experience with Smartsheet, MS Visio, MS PowerPoint, MS Project, Adobe Acrobat, and Learning Management Systems (LMS) preferred.
Must be performing satisfactorily in present position.
What will give you a competitive edge (preferred qualifications)
Flight Operations and Learning and Development Experience.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here