CLINICAL SKILLS AND ASSESSMENT MANAGER

Req #: 228046

Department: Health Sciences Services (HSS)

Posting Date: 04/10/2024

Closing Info

Open Until Filled

Salary: $6,000 -$6,500 per month

Shift: First Shift

Notes

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (~~~)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

Health Sciences Services (HSS) consists of an administrative team and unit structure that provides centralized resources and support to advance the vision, core values, and culture of the University of Washington.

HSS supports aspects of all six health sciences schools - Dentistry, Nursing, Medicine, Pharmacy, Public Health and Social Work. Support includes affiliation agreements, the Board of Health Sciences Deans, the Health Sciences Building, and instructional and administrative support.

We have an outstanding opportunity for a Clinical Skills and Assessment Manager .

The Clinical Skills and Assessment (CSA) Manager is responsible for the operation and development of the University of Washington Health Sciences Standardized Participant/Patient Program and the University of Washington School of Medicine Objective Structured Clinical Examination (OSCE) Program. These programs include numerous instructional, formative and summative assessment activities and research. The CSA Manager promotes and collaborates with all the schools in Health Sciences to support simulation-based learning experiences and competency-based assessments learning throughout the Health Sciences.

Additionally, the CSA Manager is responsible for oversight of the clinical teaching labs (CTL), where Health Sciences students are trained and tested on their clinical skills utilizing standardized patients (SPs) and other experiential clinical teaching methodologies. The CTL has four examination rooms, a large teaching/demonstration examination classroom, and is equipped with computers, simulation equipment and clinical teaching materials.

This position requires the individual to collaborate with faculty from multiple health sciences disciplines, to design, deliver and support course and simulation based activities and assessments across a broad range of health professional disciplines. The CSA Manager participates in the design and delivery of curricula across multiple programs and disciplines and serves as a resource to faculty in the development and utilization of experiential learning methodologies, simulation, and innovative learning technologies. This position requires the ability to use sound judgment in handling sensitive and confidential situations.

The Clinical Skills program was designed and established in 1989 to foster cooperation and resource-sharing between all schools in the Health Sciences as it relates to clinical and psycho-motor skills instruction. The program provides Standardized Participants/Patients, skill-based laboratory set-ups, clinical teaching supplies and equipment, and instructional assistance for faculty. The CSA Manager provides module design assistance, order supplies, provides equipment, coordination of formative and summative assessments (OSCEs), and when requested, hire specialized instructors.

Standardized Patients (SPs) are individuals specifically trained to present scripted health history, to simulate the physical symptoms, and to portray the emotions of the original patient upon whom their case was based. SPs are also trained to give students immediate, one-to-one feedback on their performance. The Objective Structured Clinical Examinations and Competency Based Assessments (OSCEs) are a significant part of the Health Sciences curriculum. Students are required to perform satisfactorily on these exams before advancing to the next level of instruction, and high-stakes performance exams like the OSCE are considered during school accreditation. Currently OSCEs are provided at multiple clinical teaching sites around the WWAMI region and will require some travel for SPs.

Duties & Responsibilities

Management of Clinical Skills and Assessment / UW Standardized Patient Program

• Direct and manage all aspects of the UW Standardized Patient Program, including all staff.
• Recruit and hire individuals to become SPs, SP-trainers/Lead SPs, and OSCE proctor staff.
• Develop training protocols and materials specific to individual program objectives.
• Oversee and/or conduct training sessions for SPs ensuring standardization of simulation, inter-rater reliability in scoring, and ability to give appropriate written and oral feedback to students. Assess performance and provide feedback and professional development to employees.
• Monitor and approve time entries for SPs and ensure proper use of dedicated course SP budgets alongside course staff.
• Conduct student debriefings and follow-up evaluation on OSCE and SP sessions.
• Meet with individual students regarding SP program concerns, questions, preparation, and remediation.
• Review student evaluations of OSCE and SP sessions; analyze student responses and write and distribute summary reports to appropriate committees.

Simulation Curriculum Consultation and Design

• Serve as simulation curriculum consultant/designer and as facilitator during simulations or related teaching sessions.
• Identify opportunities for improvement, innovation, implementation, and integration of patient simulation technology into existing curricula, and assist with development of new curricula.
• Work directly with faculty to create new Standardized Patient (SP) cases and SP-related curricula for teaching.
• Participate in developing cases, including all simulation support scripts and materials, case-specific checklists and/or rating scales, and guides to scoring and feedback.
• Assist with the development of SP related post-encounter and clinical write-up exercises.
• Direct technical and logistical requirements for standardized patient activities during exams and teaching sessions.
• Keep abreast of developments in the SP education field and provide input into institutional planning related to the SP program.
• With faculty, prepare and conduct course presentations for students, staff, faculty, administration, and the public about OSCEs, SP encounters, evaluations, and graduation requirements.
• Provide faculty development seminars and training.
• Oversee development of budgets for new SP activities.
• Identify areas of potential research and other program activities.
• Develop content for program websites.

Objective Structured Clinical Examination (OSCE) Direction

• Serve as OSCE Operations Director (Objective Structured Clinical Examination).
• Serve on OSCE Steering Committee and OSCE Working Group.
• Work directly with SOM vice-dean, deans, and clerkship, colleges, and Medical Education faculty to design and produce high-stakes assessment exams for students at all levels. Develop, with clinical faculty, OSCE testing station materials.
• Consult and contribute to the development of scoring protocols and student remediation plans.
• Help train faculty and residents to assist with OSCE observation and scoring.
• Direct administrative personnel to complete OSCE training and tasks.
• Oversee all aspects of OSCE logistics, production, and presentation, including dedicated budget.

Manage Clinical Teaching Laboratories

• Meet with instructors to determine facility needs.
• Prioritize course clinical teaching requirements and plan the schedule of lab use accordingly.
• Research and obtain teaching models and media.
• Direct the maintenance of supplies and equipment. Prepare plans for updates to facility.
• Replicate clinical teaching space as closely as possible in surge classroom space as required for testing and instruction.
• Market the Clinical Teach Laboratories To potential users

Administrative Management

• Attend departmental meetings
• Prepare reports
• Monitor and manage monthly billing, supply orders, and travel coordination

Requirements include:

• Bachelor's degree plus 3 years of accumulated work experience
• Experience in instructional design
• Experience managing employees
• Experience with project management and oversight
• Experience in the design and evaluation of simulation methodologies as a teaching strategy
• Experience with Data Management and Reporting
• Familiarity with AV Equipment and Simulation Specific Equipment

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired:

• Experience (within the last 5 years) in allied health/health sciences related field
• CHSE or CHSO certification preferred but not required

Application Process

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.