For your reference, we have included the original job posting below.
Support Specialist - Instructional Development Center - West Lafayette - Academic Technologies
Job Number:
42670402
Company Name:
Purdue University
Job Location:
West Lafayette, IN US
Job Category:
Education, Training, & Library
Support Specialist - Instructional Development Center - West Lafayette - Academic Technologies
Respond to, consult with, and communicate with faculty, staff and/or students who report problems encountered while using technology. Develop online resources, such as knowledge base articles, tutorials, and help documentation. Serve as level 2 support provider, and problem resolver, for instructional uses of pond to, and diagnose, incident tickets using an incident tracking and resolution elop training materials and conduct training workshops for faculty, staff and stude...
