Sr Mktg Mgr, US Partner Mktg - External - 712570

As the world's leading Software Company, Microsoft has pioneered many of the technology innovations that paved the way for the digital information revolution. With products ranging from the Windows operating systems to the Office productivity suite, the Visual Studio suite of developers tools, and the Xbox 360 video game platform, and a broad range of new offerings in high-growth areas including Web-based services, unified communications, search, advertising and much more, Microsoft continues to be the worldwide leader in helping people and businesses realize their full potential.

Group: Global Marketing Operations

The Global Marketing Operations group is a team of professionals who specialize in marketing IT strategy, solution management, business analytics, system deployment, and marketing operations services. This team is the primary interface between Microsoft's global marketing community and corporate marketing business owners to document and streamline process, identify required capabilities and drive them with our partners into a set of global marketing IT business requirements to deliver marketing applications, standardized processes, training, and measurement associated with their performance. We deliver the global solutions used by over 10,000 marketers, sellers, and partners to share the power of software with customers around the world.

Job Description:

Summary of position:
o The Marketing Solution Delivery team in Global Marketing Operations (GMO) is looking for an experienced and successful Senior Marketing Solution Manager. In this role, you will draw on your knowledge of through-partner marketing, marketing content management solutions, and experience managing marketing or partner systems projects. You will collaborate with business clients from the US Partner Marketing team to deliver an integrated platform for the Ready-To-Go Marketing program, which Microsoft partners rely on to deliver world-class marketing with campaign templates, event marketing, content syndication, and other marketing services. You will provide the systems expertise and leadership for the partner experience on that integrated Marketing platform, working with a team of talented marketing solution managers and partnering with senior business and IT engineering leaders to deliver world-class solutions.

Responsibilities:
o Refine Microsoft's partner marketing solution strategy, defining the roadmap for delivering integrated, world-class partner marketing solutions over the next 2 - 3 years, accounting for market trends and industry best practices in through-partner marketing.
o Provide strategic communications to marketing executives about our direction and progress toward achieving key roadmap milestones.
o Maintain close partnerships with other functional groups across Microsoft, including subsidiary BMO teams, the WW Partner Marketing team, business groups, and other technology partners including Microsoft internal IT and select vendors to facilitate product development.
o Deliver superior product plans, business requirements, marketing process, and business architecture documents that:
Precisely identify customer, partner (i.e. Marketing Agencies), and Microsoft business needs.
Define business requirements for partner marketing solutions that enable efficient campaign execution, world-class user experiences, close connection between marketing & sales, and analytical insights into marketing results.
Capture and integrate key performance indicators (KPIs) to measure operational effectiveness and return on investment (ROI) for partner marketing solutions.
Determine priorities and success metrics for product investments with partner organizations across Microsoft.
o Represent global perspective of business and end customer requirements/priorities throughout product development.
o Evangelize the Global Marketing Solutions across Microsoft to marketers, vendors, and marketing agencies, sharing best practices to help people utilize solutions to support their marketing commitments.
o Ensure exchange of best practices and learning across the Company.

Competencies

o Proven skills in written and verbal communications; project management; business, systems, and process analysis; and conflict resolution.
o Establishes strong, productive working relationships with others to take advantage of ideas and resources for mutual benefit.
o Real-world knowledge of partner marketing, marketing systems, and/or content management system experience required.
o Expresses confidence in their judgment or ability to reach a positive outcome.
o Adopts direct and indirect influencing or persuasive tactics; appeals to reason, data, and others' self-interests; takes multiple steps to influence others; anticipates reactions.
o Persuasive public speaker in presentations and meetings with senior business leaders.
o Prior experience managing global projects (requires international engagement).
o Ability to multi-task and lead people managing projects under pressure along with an unwavering persistence, commitment, passion and optimism for this work.
o Excellent cross-group collaboration skills and a working knowledge of Microsoft Solution Delivery Framework and IT development process will be essential.

Experience Required:
o 8-10 total years previous work experience in marketing, partner/channel management, or related disciplines.
o Marketing campaign execution experience preferred (i.e. Partner/Channel Marketing, Campaign Management, Marketing Automation, Opportunity Management, Sales Force Automation, and Online Marketing).
o Prior experience in marketing consulting, product management, program management, system integration, or business process analysis focused on marketing systems strongly preferred.
o Preferred 3-5 years of experience with electronic content management systems such as Vignette, Interwoven, Documentum, or Microsoft SharePoint. Familiarity with e-commerce and/or CRM integration, and content syndication technology such as ATOM and RSS.
o Worked closely with product managers, program managers, developers, testers, and support staff to manage high-profile corporate systems projects.
o Has mastered the linkages between business and technical environments to align people, tools and governance around shared vision and common objectives.
o Strong project management, organizational and analytic skills and experience.
o Proven experience managing virtual teams to deliver IT solutions.

Education:
o Bachelor's Degree required in Business Management, Marketing, Computer Science, or related degrees
o Project Management Professional (PMP) Certified preferred

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