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For your reference, we have included the original job posting below.
Software Support Specialist with German Language
Job Number:
19924730
Company Name:
Hewlett-Packard Company
Job Location:
Sofyia, BG
Job Categories:
Information Technology Engineering & Architecture
Software Support Specialist with German Language
Title: Software Support Specialist with German Language Location: Bulgaria-Sofyia HP is currently establishing a new team of IT professionals to provide software support for customers in West Europe. As a Software Support Specialist you will be providing high level technical support through information gathering, analytical trouble shooting and problem research.
You will . · Resolve customer issues using the tools and systems available · Complete follow-up actions as appropriate, e.g. dispatch materials, send communications, escalate problems. · Retain ownership of each case until problem is resolved or resolution is identified · Observe strict compliance to licensing, copyright and trademark legislation · Protect confidential, sensitive information and materials · Technical or IT University Education · 1 year of IT experience · Fluent in German Language · Working level of English language · Very good knowledge in Microsoft Server Operating Systems · An MCP qualification is considered an advantage · Excellent customer handling skills · Ability to prioritize and work under their own initiative We will offer: · Extensive trainings in the field of Windows Server, Customer Service, IT processes and procedures in Bulgaria and potentially abroad · Competitive remuneration package · Opportunityto work with the latest hardware and software technologies · Opportunityto work for one of the world’s leading technologies companies If you feel comfortable with the above mentioned requirements please visit our you can apply online to the position number209695Software Support Specialist with German Language(location Bulgaria).
