Sales Compensation Operational Analyst

Sales Compensation Operational Analyst

Title: Sales Compensation Operational Analyst
Location: Mexico-Guadalajara
Other Locations:
?Manages the operational business relationship of large accounts, often with global/regional reach; serves on account team, providing operational perspectives.
?Plans and leads business analyses and provides recommendations to sales teams and business units.
?Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of high complexity, in support of the customer/partner requirements.
?Represents the customer/partner needs and provides business requirements to projects of high complexity, and conducts post-project evaluations.
?Prepares and runs operational performance reviews with the customer/partner and drives improvement plans.
?Consults and advises on operational matters of high complexity to internal clients up to the Director level.
?Proactively communicates operational process changes to customers/partners and internal clients; drives the implementation phase.


?Contributes to business- or function-wide solutions that impact multiple business units and/or countries.
?Typically partners with internal clients up to the Director level.
?Strong impact on team performance by actively sharing knowledge, proposing ideas and contributing to team development.
Education and Experience Required
? First-level university degree or equivalent experience; advanced university degree preferred.
? Typically 6-10 years of related experience, preferably in supply chain, customer service, procurement or financial management.
? Typically 2-4 years of experience supporting global/regional accounts or large, complex domestic accounts.
? Project management experience preferred.


Knowledge and Skills Required
? Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
? Excellent Leadership, negotiation and influence skills. ? In-depth understanding of core HP businesses and the revenue cycle.
? Expert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
? Strong project management, problem solving, and analytical skills.
? Strong ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
? Strong ability to establish and maintain strong relationships with external customers/partners up to the Director level.
? Solid financial and business acumen.
? Proven ability to identify and implement customer-specific process improvements.


Critical Competencies to Drive Business Results
Process Management & Transformation
Identifies process short-comings and works with others to improve or transform processes

Tool Development/Enhancement
Develops, improves and educates on tools used in area of control in alignment with corporate business needs, requirements or goals

StakeholderNegotiation & Commitment Building
Collaborates effectively with others to ensure shared commitment to an enterprise and mutually beneficial results
Operations Fundamentals
HP Businesses/Operations Integration
Understands and effectively integrates HP's corporate vision, line-of-business objectives, and associated value propositions within operations program design & roll-out

Information Management Acumen
Demonstrates fundamental understanding of information management systems and infrastructure

Customer Ops Management
Understands customer operations management - its rationale and requirements, and how its systematic application contributes to HP business success.

Supply Chain Fundamentals
Understands key supply chain concepts and practices and uses these to maintain a big picture perspective during customer engagements
Professional
Change Management
Develops methods for supporting innovation and change across the organization

Problem Solving
Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution