Paint Operations Manager K

Paint Operations Manager K

This position is in support of 747/767/777/787 Decorative Paint in Everett. Staffs, assigns tasks, and checks finished products and services. Conducts, or has influence upon the people, budget, and business related processes for the work group. The work group consists primarily of non-exempt individuals. Responsible for directing work group activities such as cleaning, surface preparation, application of primers, coating systems, appliques, finishes, and decorative coatings on air vehicles. Work with other managers to deploy employees to programs per program requirements. Work to develop employees. Conduct and participate in people processes. Determine skill requirements. Responsible for work group performance against program commitments. Candidate must be willing to work all shifts and support overtime requirements.

Ensures that air vehicles are completed and pass certification for airworthiness by overseeing final component installation, systems operation functional testing, modification, maintenance, troubleshooting, repair, preflight and postflight checks, release for flight, and preparation for delivery. Interfaces with flight crews, engineering, management, suppliers, and customers to meet product requirements and ensure customer acceptance. Develops and executes project and process plans, implements policies and procedures and sets operational goals. Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees.

Boeing Leadership Attributes

• Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.

• Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.

• Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.

• Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing's values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.

• Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.

• Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).

Competencies
General

• Building A Successful Team
Works with other K level managers to ensure the purpose and importance of the team are clarified (e.g., team has a clear charter or mission statement); guides the setting of specific and measurable team goals and objectives. Works with other K level managers to help clarify roles and responsibilities of team members; helps ensure that necessary steering, review, or support functions are in place. Works with other K level managers to make procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents. Shares important or relevant information with other K level managers and the team. Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

• Building Trust
Demonstrates honesty; keeps commitments; behaves in a consistent manner. Proactively shares thoughts, feelings, and rationale so that fellow K level managers, people throughout the organization and external customers understand personal positions. Consistently listens to others and objectively considers others' ideas and opinions, even when they conflict with one's own. Treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas even in the face of resistance or challenge.

• Communication
Consistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection; consistently frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow K level managers and other internal employees in effective communication techniques

• Customer Focus
Provides K level direction for making customers and their needs a primary focus of direct report's job activities and actions; considers how work group's decisions/actions/plans will affect customers; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to middle and/or senior level managers to build their understanding of issues and capabilities as they relate to customer needs; considers how project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve problems; provides K level leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs; implements and monitors customer feedback systems to gauge customer satisfaction and makes adjustments to service as indicated by feedback.

• Decision Making
Consistently and proactively recognizes a wide range of issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed; consistently identifies the need for and collects information to better understand issues, problems, and opportunities; integrates complex information from a variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing problems/opportunities and achieving desired outcomes; consistently formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option; consistently implements decisions or initiates action within a reasonable time; consistently includes fellow K level managers and employees across the organization in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

• Delegating Responsibility
Allocates decision-making authority and/or task responsibility in appropriate areas to individuals throughout the organization including fellow K level managers (considering positive and negative impact, organizational values and structures, and the enhancement of the individual's knowledge/skills). Clearly communicates the parameters of the delegated responsibility, including decision-making authority and any required actions, constraints, or deadlines. Suggests resources and provides assistance or coaching as needed; expresses confidence in the individual. Establishes appropriate procedures to keep informed of issues and results in areas of shared responsibility.

• Driving for Business Results
Identifies and sets performance goals for workgroup, project or process; works tenaciously toward and derives satisfaction from achieving stretch goals related to positive business results; remains self-disciplined; measures progress and evaluates results; reprioritizes as appropriate; prevents irrelevant issues or distractions from interfering with timely completion of important tasks.

• Ethical Leadership
Understands and promotes Boeing ethical principles within workgroup. Discusses ethical issues with employees and completes training; encourages employees to openly discuss ethical concerns. Ensures own behavior, direct reports and processes adhere to ethics principles. Recognizes and addresses unethical behavior through established processes.

• Managing Conflict
As a K level manager, establishes a clear and compelling rationale for resolving the conflict and communicates the rationale to all involved parties. Collects information from relevant sources to gain a complete understanding the conflict. Objectively views the conflict from all sides. Stays focused on resolving the conflict and avoids personal issues and attacks. Presents and seeks potential solutions or positive courses of action. Takes positive action to resolve the conflict in a way that addresses the issue, dissipates the conflict, and maintains the relationship. Summarizes to ensure that all are aware of agreements and required actions.

• Motivating Others
Creates a climate within the workgroup in which team members want to do their best. Instills a sense of purpose by communicating and creating buy-in with workgroup goals and objectives. Identifies what each direct report finds rewarding and then equitably administers rewards for behaviors aligned with successful team or individual performance. Works to ensure that each direct report feels his or her work is important.

Technical

Basic Qualifications For Consideration

Do you have experience working in an aerospace paint environment?

Do you have previous experience in aircraft paint practices including primers, coating systems, applique, and finishes?

Do you have experience leading any of the following: staff, teams, production or quality systems or initiatives?

Typical Education/Experience

Other Job related information
Prefer candidate have previous experience in aircraft paint practices and be familiar with preparation for and application of primers, coating systems, applique and finishes. Must be team oriented. Prefer candidate have familiarity with Lean Manufacturing concepts. PEOPLE WORKING TOGETHER: Effectively participates in accomplishing team goals through employee involvement. Encourages learning from one another. Creates group cohesion. Gives and seeks specific, constructive feedback. Works effectively with other work groups. Values the contribution of people from diverse backgrounds. Involves others in decisions that affect them. MULTI-TASKING: Ability to quickly and accurately process multiple types of information and/or perform multiple tasks simultaneously. INTEGRITY: Fair, honest and straightforward in dealing with others. Honors commitments. Trustworthy. Takes responsibility for failures and shares credit for successes. Uses appropriate discretion and is sensitive to confidentiality. Demonstrates high ethical standards. INITIATIVE: Ability and willingness to take independent action. This includes moving quickly and directly to complete the task at hand and not waiting to be instructed to complete job activities. Also includes the willingness to seek out additional assignments or tasks. FACILITATION & NEGOTIATION: Ability to facilitate productive meetings or groups including generating discussion and involvement from others. Ability to achieve mutually beneficial resolutions to issues. Ability to bring conflicts toward resolution by bringing issues into the open and attempting to resolve them in a collaborative manner. Ability to give fair consideration to the views of others and assess the impact of decisions on quality, productivity, schedules, cost, and performance. Ability to clarify positions and differences in expectations and to facilitate discussions to work toward win-win solutions.

• Business Unit Commercial Airplanes
• Division Bca Airplane Programs
• Program Bca Airplane Programs
• Job Type Management
• Experience Level First Level Manager
• US Person Status Required? Yes

Closing Date: 02/15/2012