Mosaic is the industry's leading national field marketing company. We provide people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is a fun, fast-paced, exciting work environment, and was recently recognized as the THIRD FASTEST-GROWING PRIVATE COMPANY in the Dallas Metroplex by the Dallas 100, sponsored by Southern Methodist University's Cox School of Business. Mosaic provides great company benefits to its valued employees and follows a philosophy of promoting within whenever possible. We are currently seeking a highly driven, professional individual for the position of Field Operations Leader.
Primary Responsibilities
- Manage field teams to meet deliverables and consistently achieve metric performance standards. Successfully manage and achieve multiple goals across several field marketing disciplines.
- Develop and maintain coverage strategies and territory mapping to ensure client coverage mandates are achieved.
- Direct the selection, supervision, development and evaluation of assigned staff; includes establishing and modeling performance expectations and standards. Respond and reallocate talent resources to meet the field team needs of the client.
- Implement communication protocol within team management and field organization to establish program awareness, team motivation, and accountability that result in performance excellence.
- Interface with the client account team to ensure program objectives are clearly identified, communicated and delivered.
- Develop and implement leading-edge operational strategies and practices to maximize field contribution and achieve efficiencies.
- Develop and manage field expense revenue/costs against client budgets and apply accounting principles to measure and ensure profitability. Maintain focus and accountability for field expense control.
- Interface with additional client program leaders to ensure consistency of practices and global integration of standards to maintain excellence.
- Develop and deliver reporting (including monthly competitive report content) to contribute to metrics reporting and execution results. Deliver national qualitative summaries by round and ad hoc. Responsible for delivering highlights/lowlight summaries including observations, recommendations and Store At-A-Glance results.
- Help identify new business and contribute to strategy of new business opportunities.
- Develop and deliver presentation content to prove value, results and communicate success.
- Contribute to training content and development to ensure readiness of the field team.
