Member Services Training Specialist Location: CA-Los Angeles Requisition City: Company Order Number: 868 # of openings: 1 Description DUTIES Responsible for training Member Services staff in customer service, product operations, and other work processes. Develop performance and Quality Audit tools, Call Scripts, Training Manuals, and Policies and Procedures for the Call Center. Coordinate with other units or departments in the development and implementation of technical procedures in triage of p...
