KIPP Memphis - Director of TechnologyKIPP Memphis - Director of Technology:
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Organization: KIPP Memphis Collegiate Schools
Position: KIPP Memphis - Director of Technology
Job Type: Non-Instructional
Start Date: 10/10/11
City: Memphis
State: TN
Director of Technology
About KIPP Memphis Collegiate Schools
KIPP Memphis Collegiate Schools (KMCS) are college preparatory public schools designed to educate students in underserved communities. KIPP Memphis Collegiate Schools are modeled after the Knowledge Is Power Program (KIPP) which is known for having high expectations and focusing on results. The mission of KIPP Memphis Collegiate Schools is to ultimately prepare students with the academic and life skills to compete in rigorous high schools, colleges, and the competitive world beyond.
The KIPP Network Schools believe there are no shortcuts when it comes to helping educationally disadvantaged students succeed academically. KMCS students arrive daily at 7:15 a.m. and are dismissed at 5:00 p.m. Students also attend twice monthly Saturday School and three weeks of Summer School. A longer school day and a longer school year provide more time on task to acquire the academic knowledge and skills that will prepare them for future success.
KIPP Memphis Collegiate Schools Regional Office
The KIPP Memphis Collegiate Schools Regional Office (KMRO) provides back office services to our schools. These services include development, operations, marketing, finance, technology, and academic support. The KMRO is currently located at 2670 Union Ave. Extd., Suite 1100, Memphis, TN 38112.
Position Overview
KMCS is seeking an experienced and knowledgeable Director of Technology who will be responsible for developing and managing the technology strategy, infrastructure and user support for the region. Reporting directly to the Chief Operating Officer, the Director of Technology role is an opportunity for a driven and results-oriented person to take an entrepreneurial approach to expanding the technological relevance and performance of an organization enjoying rapid growth. The Director of Technology will manage IT support staff onsite at our schools and collaborate with operations staff both onsite at the schools and in the Regional Office.
Major Responsibilities and Duties
IT Planning and System Design
* Develop, execute and manage annual and long-term Technology Plans
* Manage the implementation and maintenance of all technology architecture and systems including servers, LAN and WAN routers and switches, VLANs, backup, laptops, desktops, software, site-to-site, and remote access VPNs, VoIP phones, information security, web content filtering, and data warehousing
* Develop, administer and communicate policies, procedures and goals for the IT Department, including a balance of in-house vs. outsourced operations
Technical and Application Support
* Serve as or designate first point of contact and troubleshooting response for any technical issues including connectivity, computer hardware and software, printers, applications, replacements/upgrades, data migration/archival, email administration and mobile phones
Inventory Management
* Develop a sound and scalable inventory management system for each school/campus
* Distinguish between KMCS property and Title I funded equipment
System Administration
* Ensure network operations including server patching and maintenance, bandwidth maximization, connectivity, uptime and speed
* Provide Exchange email administration and Active Directory account management support
* Oversee backup system and processes for data and files
* Provide support for other technical systems including website, student information system, etc.
Procurement and External Vendor Management
* Administer technology purchasing process
* Field competing bids from multiple vendors, negotiate agreements and manage relationships and contracts with technology vendors and consultants
Budget and Grants Management
* Develop and manage annual IT budgets, for individual schools and region
* Oversee ERATE and other grant application processes as well corresponding reporting responsibilities
Qualifications
* Bachelor’s degree required; certifications and equivalent experience preferred
* Significant experience in the IT industry; several years managing technology support and data networks highly preferred, preferably in the education industry
* Knowledge of standard networking equipment and design standards (voice and data)
* Familiarity with the following is preferred: E-Rate, Windows, Exchange, VPN, VolP, TCP/IP, LAN, WAN, FTP, network and server monitoring tools
* Familiarity with or knowledge of web-based helpdesk system, web-based inventory management system, web-based purchasing/procurement software
* Articulate, professional demeanor
* Ability to work as part of a team and independently
* Flexibility and strength in multi-tasking
* Ability to juggle short-, medium- and long-term projects
* Strong organizational and planning skills
* Proficiency in Microsoft Office applications
* Passion for the KIPP mission
* A sense of humor
Salary & Benefits
We offer a competitive salary and benefits package commensurate with experience and qualifications.
To Apply
To receive an application, please . You will be asked to include your resume and a detailed cover letter demonstrating your interest in working for KMCS. Resumes submitted without a cover letter will not be considered.
KIPP Memphis Collegiate Schools is strongly committed to hiring a diverse and multicultural staff and we encourage applications from traditionally under-represented backgrounds. KIPP Memphis Collegiate Schools does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.
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