Account Executive

Account Executive

Job Responsibilities:

General Summary:
Entry-level role responsible for generating revenue by selling XO products and services as a business solution for the small business customer. Actively involved in the retention and growth of current base of customers, as well as sourcing for, identifying, and signing new customers.



Essential Duties and Responsibilities:

 Attain or exceed monthly sales quota and meet required sales activity levels, including, but not limited to: contacting prospective customers by telephone, cold call premise visits, networking, lead generation, proposal submission and customer appointments.
 Create and develop new logo target lists including location, interconnection requirements, potential revenue and other necessary information. Identify, qualify and develop sales opportunities per defined criteria.
 Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize performance. Provide comprehensive account plans and strategies to win new business from new and existing accounts.
 Maintain competitive advantage and apply sound strategies for protecting accounts and penetrating accounts held by competitors.
 Provide accurate and detailed sales forecast of identified and proposed opportunities ensuring sales quota attainment.
 Prepare and present professional proposals specific to customer needs and that align with their goals, critical success factors, and strategic vision ultimately moving them toward the purchase. Compile sales proposal documents and ensure proper documentation is completed.
 Demonstrate sales versatility and the ability to adapt to a variety of prospect/customer buying styles.
 Gather information on the customer's business processes, critical success factors and competitive standing through strategic and consultative sales approach to deliver value-added business solutions.
 Convey information clearly and efficiently in a way that sets clear expectations and encourages open dialogue and understanding with prospects and customers.
 Participate in all mandatory and voluntary training programs that will enhance knowledge, skills and abilities and maximize performance. Take action to drive personal skill development.
 Document all initial and on-going customer contacts in the appropriate databases.
 Other duties as assigned.



Minimum Qualifications:
• Education: Bachelor's degree preferred

Relevant Work Experience:
• 1 year of business to business sales experience preferred

Equivalent Education & Work Experience:
• AA degree in telecommunications, computer science, computer engineering or related field + no sales experience or
• 1-2 years technical experience in telecom or related industry.

Minimum Qualifications:

Knowledge, Skills and Abilities
• Must be able to attend on-site customer appointments on a daily basis. These customer appointments are usually in multiple locations.
• Must be able to plan and execute a professional, consultative business meeting with customers
• Excellent time management, presentation, and verbal/written communication skills
• Good interpersonal, analytical and negotiation skills
• Must be self-motivated
• Must be capable of balancing between fulfilling customers' needs and meeting company expectations and goals

Basic Computer Skills Required

Software
• MS Office

Databases
• Customer Contact Database

Operating Systems
• Windows