Director, New Student Services #15281Director, New Student Services #15281
Location: Main Campus-Berkeley
Dean of Student Centers
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Application Review Date
The First Review Date for this job is: March 2, 2013
This requisition will remain open until filled.
Reporting to the Associate Dean of Students, the Director of New Student Services must be a visionary leader who designs, manages, implements, and assesses all transitional programs for undergraduates, including orientation (CalSO), Welcome Week, early summer session activities, freshmen and transfer yield programs and other inclusive outreach efforts. As the campus expert on new student services and orientation, the Director will serve as key strategist to the Associate Dean of Students on matters pertaining to the development and implementation of the First Year Experience at Cal. The Director will also serve as a representative of the Office of the Dean of Students on various campus-wide committees.
Program Development and Administration: The Director oversees all transition programs for newly admitted undergraduate students to the University of California, Berkeley and is ultimately responsible for providing incoming students with exceptional orientation experiences. Current programs under the Director's purview include: CalSO (a series of 12 - 14 one and two-day orientation sessions held on the Berkeley campus, southern California, and on the east coast of the US), Welcome Week events including Convocation, yield activities for newly-admitted students, the Overnight Host Program within the residence halls and virtual orientation programs which are hosted in collaboration with academic personnel in specific undergraduate colleges. The Director will serve as the campus subject matter expert (SME) for all matters pertaining to the successful transition of incoming undergraduate students into the UC Berkeley community. In this capacity, the Director will work closely with faculty and academic personnel, the Associate Dean of Students and First Year Experience staff members, Residential Student Services Programs and Office of Student Development staff members, the Berkeley International Office, the Chancellor's office, colleagues within the Dean of Students portfolio and other campus administrators in order to ensure that the transitional activities of the New Student Services office meet the needs of the entire campus community as well as over 7000 new undergraduates and 2000 parents and guests each year. The Director is responsible for the successful management of a budget of over $1.7 million. The Director will hire and supervise a high performance staff; establish student learning outcomes, lead program assessment efforts, as well as develop, draft, and implement necessary program revisions in collaboration with stakeholders.
Supervision and Management: The Director supervises and coordinates the work of 4.5 professional staff, including: a) 2 Program Coordinators, who among their other duties, oversee five student administrative staff members and 60 student orientation leaders; b) 1 Senior Publications Manager who develops all marketing materials related to undergraduate transitional programs; c) 1 Administrative Assistant; and d) 1 part time (0.5 FTE) Editor who is responsible for editing all New Student Services publications. In this capacity, the Director is responsible for hiring decisions, training and professional development of staff members, performance management, salary actions and all human resources matters related to supervising professional staff.
Outreach and Education: The Director will seek out and cultivate positive and productive relationships with key stakeholders, campus leaders and UC system-wide partners to ensure the delivery of robust services to new students. The Director will meet with, advise and address the needs and concerns of new students and their family members. The incumbent will advise senior management on matters pertaining to New Student Services and transitional programs, deliver presentations to academic departments and campus colleagues, and liaise with faculty members, colleges and deans. In order to be successful, the Director must have a proven track record in collaborative teamwork; supporting a culturally and ethnically diverse student body to create effective working relationships with student organizations, faculty and administrators. Additionally, the Director oversees the curriculum development and teaching of three courses offered by New Student Services: Education 97, 197, and 98. The Director must stay abreast of current trends and research in the areas of orientation, new student services, and the first year experience and is expected to participate in applicable national organizations.
Requirements for this position include, but are not limited to:
. Master's degree in higher education, counseling or other related field, and 5-7 years of progressively responsible experience in orientation programs, new student services, the first year experience, or other related higher education experience.
. A strong student-centered philosophy supported by student development theory and its application to the student experience.
. Subject matter expert on orientation and transitional programs.
. Proven and successful track record of program development from conception to implementation.
. Proven and successful track record of effective collaborations with faculty members on faculty programs.
. Demonstrated experience managing complex and difficult situations involving students, parents, staff and faculty. Must have highest standards of integrity and ethics in both performance and behavior.
. Excellent political acumen demonstrated by the ability to successfully navigate complex networks of relationships and to work with a high level of multicultural competence and sensitivity to achieve departmental and division-wide goals.
. Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of diverse people, including professional staff, students, faculty, parents, system-wide colleagues, community partners, and media. This includes the ability to write clearly and concisely in different styles as appropriate to the audience.
. Leadership experience demonstrated by creating cross-campus partnerships. Possesses administrative and political acumen to work closely with staff in other offices that provide services to students.
. Exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges.
. Previous experience working at a large public institution with a diverse student population.
. Familiarity with UC systems, common databases, and IT systems hardware and software.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
salary range for this position is $63,900 - $94,800 (midpoint). The salary will commensurate with experience.
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Criminal Background Check
This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.
Equal Employment Opportunity
The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer.
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